Thanks Jerry! It was great to have you and all your expertise with us – you’re awesome
Gemma Maidlow, Head of Product Solutions, 15below (airline communications)
Thank you Jerry, it was a great couple of days, lots of engagement, enthusiasm and fantastic ideas
Lisa Olsen, Commercial Director, Liverpool John Lennon Airport, UK
Jerry, when you tell it like it is you’re a less sweary version of Gordon Ramsay!
Debriefing an airport team on the reality of their Passenger Experience
Our experience of working with you couldn’t be any better. We really do appreciate all the work and effort you put into making the session as fun, informative and valuable as possible.
Rachel Besant, 15below (airline passenger communications)
Just wanted to drop you a note to say thank you so much for all your support and coaching – I couldn’t have passed without you!!!
Danni Mitchell, Rant & Rave (on becoming a CCXP)
l learnt a lot from Jerry, not just his expertise on customer experience but also how he makes the whole journey you have with him insightful and full of advice. I am grateful to him, one of the most empathetic persons I ever worked with.
Duong Nguyen, Vietnam (telecoms)