Thank you for your interest our customer experience training programmes and consulting.
Our empathetic approach is based on years as practitioners in the corporate business world ourselves. We help understand what it’s really like to be one of your customers, what it should be like, why and how.
We share the knowledge, tools and frameworks that enable you and your team to design and deliver the kind of customer experiences that bring real commercial benefits.
I’m Jerry Angrave – founder of Empathyce and a Certified Customer Experience Professional – and would love to see how we might give you clarity and reassurance about your customer experience activities. From journey mapping workshops to setting the strategy and employee experiences, or simply if you need a sounding board, please get in touch.
+44 (0)7917 718 072